Blog

Improving Property Performance–Should I Consider Upgrading My Amenity Fitn...

a line of treadmills along an orange wall with windows letting light in

Replacing, updating, or improving your fitness amenity space is not an easy decision. It can be costly, and you may be questioning if there’s a suitable return on investment (ROI)?   Here are a few questions to ask yourself about improving your property’s performance: What is the impact of not having state-of-the-art amenities in your community… Read more »

Heartline Fitness Adds Fourth Service Acquisition In Southeast Region

Heartline Expands

Rockville, MD, December 5, 2018 – Heartline Fitness Systems, a subsidiary of American Amenities, LLC and FirstService Corporation of Toronto, Canada (Nasdaq: FSV), has acquired Atlanta-based, Fitness Equipment Technicians, Inc. (“FitEx”) owned by Doug Broward and Mary Cahill. “We couldn’t be happier with our partnership with Doug and Mary. Doug’s focus on customer service in… Read more »

Improving Customer Experience Through Strategic Partnerships

Advantages of Using Strategic Partners in Commercial Real Estate Management As a company expanding its learning to work smarter, leveraging its expertise through strategic partnerships is a prudent path to achieving profitable growth.   Partnering with strategic suppliers will help reduce costs on vendor management and transactions while elevating property management productivity and the overall customer… Read more »

Increase Loyalty and Retention By Elevating Your Fitness Amenity

People all over the world know they are out of shape. Many people, up to 46% of renters, reported that they would pay higher rental fees to live in a development with that have state-of-the-art fitness amenities. The primary issue is that most multi-family housing developments do not offer what residents require. Renters today, millennials… Read more »

Do You Have The Right Fitness Equipment Brands and Products for Your Amenity Fit...

Pieces of cardio equipment against a wall of windows

A fitness center in a multi-family property is a great value-add amenity that can help improve your property’s value, attract new residents and retain current customers. In fact, more and more people are basing their decisions on the quality and availability of such amenities when renting apartments, says the National Apartment Association (NAA). However, managing… Read more »

Customer Service Needs To Reduce Effort and Improve Response Times

gym at an airport

Reducing Effort and Improved Response Times Matter When It Comes To Repair and Maintenance Needs Providing automated mobile APP capabilities, website FAQs, and short how-to (self-service) videos all help in producing faster answers to customer queries, time and time again.  Here’s one scenario:  A new, motivated client contacts your customer service department via email with a… Read more »

Heartline Fitness Expands Company’s Market Position and Capabilities into Flor...

heartlane expands to florida

Rockville, MD, August 3, 2018 – Heartline Fitness Systems, a subsidiary of American Amenities, LLC, has acquired Ft. Lauderdale-based, Studio Equipment Services LLC (“Studio”) owned by Chuck Day. Chuck has been building service businesses in Florida for twenty-five years, including Fitness Source. Bob Burgess, CEO of Heartline Fitness, commented on the recent acquisition, “We couldn’t… Read more »

Wellness Amenities Support a New Fitness Culture and Property Amenity

women taking aqua cycle

Wellness is Fitness for the Soul Property owners and facility managers realize the deep need for wellness amenities along with cutting-edge fitness equipment and design. Attracting tenants and health-conscious customers who are willing to pay top dollar for functional (and fun) wellness additions has become mandatory in today’s residential scene. In fact, since today’s modern… Read more »

Ignite Your Corporate Wellness Amenities

Heartline-Blog-Corporate-Fitness

Business Challenge: Activate  Unique Corporate Wellness Offerings Workplace Wellness is big business, and corporate fitness facilities of the future reach beyond the customized weight room to feature more natural lighting, eco-friendly construction and stress relieving fitness programming, along with a health-conscious slew of employee extras. The digital revolution has increased the amount of time that… Read more »