Service & Repairs

At Heartline Fitness we understand the importance of great customer service and keeping your equipment in top operating order.  Our clients demand a clean, safe and reliable experience when it comes to their fitness facilities.  In addition to over 40 seasoned certified technicians and our expansive New York to Miami territory coverage, we offer a variety of maintenance agreements and assessment services to ensure you have peace of mind when working with the “Fitness Experts”!
 
 
 

“FREE” FACILITY ASSESMENT

We believe you should have a comprehensive understanding of your #1 Amenity space.  As the “Fitness Experts” we are commited to your education and awareness of the strengths and weaknesses inside your fitness facility. We combine years of experience from servicing fitness equipment with new equipment trends to provide you with liability redusing safety inspections and eye opening facility assesment.  If you are not looking at your fitness facility as a key performance indicator for renter retention and owner condo value, we need to talk.  Check out the NAA Amenities Report for more info on just this type of analysis. For more information on setting up a FREE safety inspection or facility assesment just give us a call and we will expidite your appointment.

**Download an example of our facility assesment here.
 

PREVENTIVE MAINTENANCE AGREEMENTS

Heartline Fitness offers three distinct Preventive Maintenance Programs designed to keep your equipment working safely and efficiently, and to reduce the frequency of repairs through regular maintenance.  It’s essential to enroll in a service agreement during and after your warranty period to ensure a solid return on your investment.

  • Services
  • 10 Pt Service Inspection
  • Onsite Response Time
  • Customer Account Portal
  • 7M Completed Insurance Policy
  • HLU Certified Technicians
  • Clean, Lube & Calibrate
  • FREE Gym Wipe Refills
  • Included Service Calls
  • Platinum
  • Yes
  • 24 Hours
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes

Download Platinum PDF
FREE QUOTE

  • Gold
  • Yes
  • 48 hours
  • Yes
  • Yes
  • Yes
  • Yes

Download Gold PDF
FREE QUOTE

  • Silver
  • Yes
  • 48 Hours
  • Yes
  • Yes
  • Yes

Download Silver PDF
FREE QUOTE

 

WARRANTY vs PREVENTIVE MAINTENANCE
Here is a simple way to think of it – You just bought a new car, would you drive it for 100,000 miles across the country without checking the air in your tires or even an oil change? It’s the same thing with Fitness Equipment. You trust the experts with your car during the warranty period, you can trust Heartline Fitness with your Fitness Amenity space.
 
 
 
 
 
 
DELIVERY & INSTALLATION
With our Delivery & Installation services we’re prepared to handle all major brands and models to ensure your equipment is delivered, assembled, calibrated and tested to the specifications identified by the manufacturer.  In many cases we’ll even remove, or rearrange your existing, or old, equipment to make room for your new machines.
 
 
 
 

A well maintained fitness center promotes peace of mind and reduces premature breakdown, frequent service calls and costly repairs.

The Heartline Advantage…

Experience – Responsiveness – Reliability – Insurance – Assurance

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