Onsite Services

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Amenity Collective

The Amenity Collective is a collaborative partnership of four companies focused on delivering unique, value-added property amenity services. We are the go-to partner to world-renowned architects and developers as well as property management groups who engage us on a vast range of projects. Our client list includes some of the most illustrious properties from Toronto to New York City, San Francisco to Miami. The Amenity Collective offers facility management, activation of amenity spaces in both residential or commercial property and so much more. Our services are delivered through four companies focused specifically on unique, value-added property amenity services: LIVunLtd,  Heartline Fitness, American Pool Enterprises, and LIV North. We provide a full-spectrum offering designed to enhance the resident and guest experience and increase the value of the asset for our clients. Visionaries in every facet of lifestyle services, we are experts in consulting, design, operation, and management of amenity spaces specific to fitness, aquatics and wellness areas, with a distinctive focus on hospitality.  Brands within our portfolio leverage best practices cultivated through our decades of experience, our investments in technology and systems to drive scale and achieve operational efficiencies, and a genuine desire to create opportunities for stakeholders and team members. We’re always looking to partner with companies that share our commitment to deliver high levels of customer satisfaction with a hospitality touch.

American Pool Enterprises LLC

It’s no secret, that many properties and clients of Heartline also have or are contemplating development of pool and pool-related complexes.  Due to Heartline’s recent acquisition by American Amenities LLC, Heartline’s sister company is American Pool Enterprises, one of the premier providers of Pool Management (and Staffing), Pool Maintenance, and Pool Construction Services on a national basis.   American Pool caters to apartments, condominiums, homeowner associations, clubs and the hospitality industry.   Since 1984, American Pool has built a foundation of knowledgeable staff, tried-and-true methods and a client base that believes in the company.   Heartline has a great deal of respect for American Pool and the way they approach business and client relationships.

LIVunLtd. LLC

LIVunLtd is a unique, single-source solution global luxury brand specializing in the management of all 360 degrees of the service experience in residential and commercial properties, spas and hotels. We are the happy result of a merger between Abigail Michaels Concierge and American Leisure, and take great satisfaction in the knowledge that our hand-tailored service packages now augment some of the world’s most iconic properties.

As service partner to Residential and Commercial Buildings, Spas and Hotels, LIVunLtd shares your goal of attracting new prospects while creating ongoing connections with existing residents, clients and guests. Whether by adding a premium Concierge as an addition to your front desk staff, or a “Manager of Resident Experience” to your Amenity Platform, we offer excellence in service, distinguishing and adding value to residential and commercial assets. We have consulted on the concept, design and operation of more than 100 residential and commercial properties, from New York to Shanghai.

Planned Companies

Planned Companies provides industry-leading janitorial, maintenance, concierge/front desk and security services throughout the Northeast, Mid-Atlantic and now San Francisco regions. All of our concierge, front desk and doorman associates are carefully screened, trained, diligently supervised and are insured, bonded, uniformed and display identification at all times.

Planned Building Services, a janitorial company, provides the highest quality janitorial services. Our janitorial and maintenance programs incorporate comprehensive, cost-effective building solutions for residential, corporate, retail and commercial properties.

Planned Security Services, Inc. serves the residential and commercial security needs with customized security solutions tailored to fit each of our clients’ unique requirements. In addition to providing security guard personnel for residential and commercial properties, we also offer vehicle and foot patrols, guard house security, fire watch services, gated community security, temporary and special event security and access control programs.

Planned Building Services, Inc., provides the highest quality maintenance services. Maintenance services include, but are not limited to, handy-porters, handymen, painters, superintendents, building engineers and 24-hour emergency crews.

Additional OnSite Services

Whether through common ownership through our parent company, FirstService Corporation, or other strategic partnerships, Heartline always strives to deliver total solutions to our clients, which oftentimes means bringing to the table a network of highly professional, supportive services:

New additions: