Customer Service Needs to Be Faster

gym at an airport

Quicker reaction times matter when it comes to repair and maintenance Providing automated Artificial Intelligence,  mobile APPs and short how-to videos all help produce quicker answers to customer queries, time after time. Here’s one scenario: A new, motivated client contacts your customer service department via email with a simple question. Your customer expects an answer,… Read more »

Wellness Amenities Support a New Fitness Culture

women taking aqua cycle

Wellness is Fitness for the Soul Property owners and facility managers realize the deep need for wellness amenities along with cutting-edge fitness equipment and design. Attracting tenants and health conscious customers who are willing to pay top dollar for functional (and fun) wellness additions has become mandatory in today’s residential scene. In fact, since today’s… Read more »

Recent $20 Million Jury Award Puts Commercial Real Estate Industry on Notice for...

Liability insurance for pools

Whether it’s time to launch the summer pool season, or to upgrade your amenity fitness center, you must be vigilant about safety. Especially if your facility is unsupervised. Now is always the time to ensure all safety checks and repairs are done through your amenity fitness indoor and outdoor facilities. For you community pool and… Read more »

Aquatic Centers Upgrade Fitness Amenities

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Aquatic Centers Activate Multi-Family Fitness and Wellness Amenities New aquatic centers and state-of-the-art fitness centers at your multi-family residential property or commercial facility can engage new users who are willing to pay premium dollars for additional fitness amenities such as aqua fitness classes and personal training. Amenity activation is the next frontier in truly enhancing… Read more »

Aquatics and Wellness in Multi-Family Developments

Aquatic centers and wellness

Multi-Family Aquatic Centers Activate Wellness Staying active with your family and new friends at your multi-family residence increases the sense of community and safety. Designed thoughtfully, your amazing new aquatic center keeps tenants and building managers highly satisfied.  Lap swims, kiddie pools, spray pads as well as fitness programming in apartment complexes and other multi-family venues… Read more »

The Importance of Your Facility Site Assessment

trends to provide you with liability redusing safety inspections

Branding, Budget and Project Scope  The branding, budget and project scope of your new fitness center can be created and developed during an initial site assessment, creating a conceptual, state-of-the-art facility plan. Certified specialists may check your facility’s spatial design, traffic patterns and lines of sight, wiring and outlets, CATV needs, eco-lighting, equipment brands, cardio… Read more »

Safety Features in Residential Fitness Design

Heartline Safety Fitness Features

What is the most important safety feature in your multi-family gym? How do you create a safe, first-class fitness center in your active residential community? Enhance the features  of your active residential facility with cameras and key fobs, exercise equipment placement and design improvements. Multi-family design professionals take a 3-pronged approach: – Architectural safety features such… Read more »

Wellness Platforms and Active Amenities in Your Facility

bright red wall with gym equipment

The Wellness Business is Booming The health and fitness industry has been waiting two decades for a sophisticated wellness platform like ActiveAmenity.com. This revolutionary mobile app customizes your workout goals and tallies far-reaching results. ActieAmenity.com also offers virtual reality fitness programming and provides healthy recipes, instructional videos, plus much more. While single subscriptions of ActiveAmenity.com… Read more »

Artificial Intelligence Blasts Into the Fitness Industry

AI Chatbots Push Technology Innovation Our loyal Heartline Fitness Systems Bot has the ability to significantly improve performance without humans having to explain how to accomplish tasks at hand. Heartline’s “concierge bot,” for example, can schedule service calls, provide fitness equipment information, discover data patterns, and a million other mind-boggling automated assignments. AI chatbots are… Read more »

Soothe Stress, Empower Your Body

people using reax rafts

Optimize Your Wellness Amenities Enhance your fitness center, training studio or active exercise area with modern wellness amenities that empower your mind, your body and your bottom line. It may be the perfect time for a major fitness renovation and incorporating wellness solutions at your fitness center, destination spa or training facilities.  Amenity fitness centers… Read more »