Customer Service Needs to Be Faster

gym at an airport

Quicker reaction times matter when it comes to repair and maintenance Providing automated Artificial Intelligence,  mobile APPs and short how-to videos all help produce quicker answers to customer queries, time after time. Here’s one scenario: A new, motivated client contacts your customer service department via email with a simple question. Your customer expects an answer,… Read more »

Innovative Service From Concept-To-Completion

Heartline Fitness equipped high school gym

Business Challenge: Manage A Growing Amenity Offering Across A Wide Property Portfolio Creating the ultimate turnkey service capability for your property’s amenities not only ensures success and profitability but promises value-add services that create extraordinary owner and tenant experiences. According to breakthrough research from The Hackett Group, reduced process cost (i.e., increased efficiency) may be… Read more »

Equipping the Modern High School Fitness Center

High School Gym Rendering

How to Optimize Fitness Centers in Schools To entice athletes and inspire active exercisers, try maximizing the weight lifting areas in your school fitness center. Free WiFi is just the beginning of student needs and demands when it comes to he modern high school training facility. The high school fitness arena is not longer just… Read more »